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SUCCESS CASE

Dialprix

Success case · Dialprix
Bet on a better shopping experience

In a market where consumers increasingly value fresh and quality products, Dialprix sought to continue evolving its offering in the fruits and vegetables section, while also optimizing in-store operational processes.

After years of working with Zumex juicing solutions, the goal was to continue improving the customer experience, increase operational efficiency, and maintain the highest fresh juice quality standards offered in their stores.

Success Case · Dialprix

The challenge

To continue evolving its fresh product offerings, Dialprix has expanded its commitment to Zumex technology by incorporating Zitrux Compact and Pineomatic. These solutions allow it to:

  • Optimize in-store processes, reducing manual intervention time by up to 90%.
  • Improve the shopping experience, with faster service and a wider range of fresh products.
  • Increase operational efficiency, reducing daily operational costs by up to 43%.
  • Extend machine service time, thanks to its automatic cleaning process.
  • Incorporate a premium service of freshly cut and packaged pineapple.
  • Boost the average ticket through higher value-added fresh products.

Success Case · Dialprix

Freshly squeezed juice and freshly cut pineapple.

The decision to keep trusting Zumex is backed by a consolidated relationship spanning over a decade. In addition to the quality of the technology, Dialprix especially highlights the professionalism and support of the commercial and technical team of Zumex throughout the entire process.

"From the very beginning, the implementation process was perfect. Zumex has great professionals who make everything seem easy." Pablo Douglas Price · Dialprix Spain.

Success case · Dialprix

A quick and hassle-free implementation

The integration of the solution in supermarkets was carried out smoothly thanks to the technical and commercial support from Zumex.

The guidance throughout the entire process allowed for a quick implementation, minimizing the impact on the daily operations of the stores.

Results

Since the incorporation of Zumex's solution, Dialprix has observed improvements in different areas of the business:

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    Greater operational efficiency at the point of sale.

    El aumento en la capacidad de exprimido ha permitido ofrecer más zumo fresco durante todo el día, respondiendo mejor a la demanda.

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    Improvement of the customer shopping experience.

    La autolimpieza automática de Zitrux simplifica el trabajo diario, reduciendo tiempos de limpieza y facilitando la gestión para el equipo en tienda.

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    Increase in fresh juice sales.

    Gracias al sistema de autolimpieza, la máquina permanece más tiempo en funcionamiento, evitando paradas frecuentes y mejorando la continuidad del servicio.

     

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    Engaging in-store consumer experience.

    Garantiza un alto nivel de higiene sin necesidad de intervención constante, reduciendo la atención del personal en la máquina y permitiendo centrarse en tareas de mayor valor.

What Dialprix values the most

Beyond the improvements achieved in daily operations, Dialprix especially values Zumex's ability to anticipate new market demands and develop solutions that drive business evolution.

Among the main benefits, Dialprix highlights greater operational efficiency, increased sales, consistent quality of freshly squeezed juice, commercial and technical support throughout the process, and continuous innovation adapted to the needs of the retail sector.

Testimonial
Pablo Douglas Price · Dialprix

"I have been working with Zumex for over 10 years, and you have been able to solve each market challenge, improving user experience and processes."

Testimonial · Pablo Douglas Price · Dialprix

"I have been working with Zumex for more than 10 years and you have known how to solve each of the market challenges, improving the user experience and processes."

Success Case · Dialprix
About Dialprix

Dialprix is a Spanish supermarket chain specialized in offering high-quality fresh products and a close shopping experience. Their commitment to freshly squeezed orange juice is part of their pledge to offer healthy, fresh, and value-added solutions for their customers.

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Testimonio
Pablo Douglas Price · Dialprix

"Llevo más de 10 años trabajando con Zumex y habéis sabido resolver cada uno de los retos del mercado, mejorando la experiencia del usuario y los procesos."

Pablo Douglas

"I have been working with Zumex for over 10 years and you have been able to overcome every market challenge, improving the user experience and processes."

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