It is a primary target of Zumex to guarantee the customer that our machines have a perfect performance.
In order to achieve this, we not only give our maximum effort in providing the best machines, but also product related services and meeting the expectations of our customers.
Below we invite you to find out more about the services that Zumex makes available to its customers.
Guarantee
Through our distributors, we offer you a guarantee for all of our product lines because of their high quality so you can enjoy them in complete confidence.
Guarantee Details:
Los productos Zumex products have a guarantee covering any material or construction defects that may be detrimental to their proper functioning, provided that there had been no manipulation of their interior or mechanisms.
The following shall be excluded from the guarantee: labor, transport, worn parts from normal wear and tear, damage resulting from misuse or improper installation and any breakdown that may be caused due to force majeure.
Manipulating the identifying label of the machine shall annul this guarantee.
Replacement of original parts
Zumex recommends the use of Zumex spare parts and accessories for keeping the machine in perfect condition. These parts have been expressly adapted for your type of machine and have been subjected to our strict controls ensuring their reliability, safety and quality meet demanding standards by Zumex.
All of our original spare parts have a guarantee of 3 months.
* Check models and countries.